Terms of Sale
These Terms of Sale govern every order placed on amlathelabel.com. By placing an order you agree to them. Please read them alongside our Returns & Refunds, Delivery, and Privacy pages.
1. Who you're contracting with
AMLA The Label is the trading name of [FILL IN — legal entity name, e.g. "Nome Cognome, ditta individuale" or company name], registered in Italy at [FILL IN — registered address], VAT number [FILL IN — Partita IVA, or state "not yet issued"], Codice Fiscale [FILL IN, if applicable]. You can reach us at [FILL IN — contact email] [FILL IN — contact phone, optional].
2. Scope of these terms
These terms apply to all purchases of activewear and apparel (sports bras, leggings, tops, matching sets) made through the website. They apply to consumers located in the European Union. We currently do not ship to or sell to customers in the United Kingdom.
3. How an order is formed
Placing an order on the site is an offer to buy. We confirm acceptance by email once your order is placed and payment is authorised. The contract between us is formed at the point we send that confirmation, not before. We may decline or cancel an order — for example if an item is out of stock, if there's a pricing or listing error, or if we suspect fraud — and if we do, any payment already taken will be refunded in full.
4. Prices and currency
Prices are shown in [FILL IN — confirm display currency, e.g. EUR] and include applicable VAT unless stated otherwise. Shipping costs are shown separately at checkout before you confirm your order. We reserve the right to correct obvious pricing errors before an order is confirmed.
5. Payment
Payment is taken by card through Stripe, our payment processor. Stripe handles all card data directly — we do not see or store your full card number. Your order is only confirmed once payment has been successfully authorised.
6. Product descriptions
We do our best to describe and photograph products accurately, including colour, fabric, and fit. Colours may vary slightly depending on your screen. Minor variations between the product photographed and the product received (e.g. due to natural fabric variation) are not considered a defect.
7. Right of withdrawal
As a consumer in the EU, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason, under Directive 2011/83/EU and the Italian Codice del Consumo (Legislative Decree 206/2005). Full details on how to exercise this right, the applicable exceptions for hygiene-sealed items, and the refund process are set out in our Returns & Refunds page, which forms part of these terms.
8. Delivery
Delivery terms, timeframes, and carrier information are set out in our Delivery page, which forms part of these terms.
9. Liability
Nothing in these terms limits our liability where it cannot be limited under Italian or EU law (for example, liability for death or personal injury caused by negligence, or for fraud). Subject to that, our liability for any claim relating to an order is limited to the value of that order. We are not liable for indirect or consequential losses.
10. Governing law and jurisdiction
These terms are governed by Italian law. Any dispute that cannot be resolved amicably will be subject to the exclusive jurisdiction of the courts of Catania, without prejudice to any mandatory consumer-protection rules that entitle you to bring proceedings in the courts of your own country of residence within the EU.
11. Complaints and dispute resolution
If something's gone wrong, contact us first at [FILL IN — contact email] so we can try to put it right directly. The European Commission's Online Dispute Resolution (ODR) platform was permanently discontinued on 20 July 2025 under Regulation (EU) 2024/3228 and is no longer available; there is currently no EU-wide replacement tool. If we can't resolve a complaint directly, you may refer it to the competent Italian consumer bodies or Alternative Dispute Resolution (ADR) entities, or bring proceedings before the ordinary courts as set out above.